Setup and Support

Learn how the solution is installed and check out the full tech support our team offers.

How is the solution installed?

Installation is quick and non-invasive. It can be performed by our team or by an authorized partner, taking less than 1 hour per camera on average.

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Does Polus help to comply with ANVISA and MAPA standards?

Yes. We generate automated temperature reports that meet the requirements of RDC No. 275/2002 (ANVISA) and IN No. 60/2019 (MAPA). This ensures regulatory compliance and reduces risks during inspections

Does Polus offer ongoing technical support?

Yes. From installation to daily use of the solution, we offer complete support with a specialized team, remote camera management, and automatic operation alerts.